12-08-2015, 09:33
W odpowiedzi dostalam takiego e- maila. I wszystko fajnie, tylko nie wiem gdzie moge zaladowac te zdjecia. Prosze o pomoc.
Hello Urszula, Thank you for getting in touch about order 56189557. I am sorry to hear that Good Will Hunting was received damaged. We take every measure to ensure that items are delivered securely to our customers. Please can you send photos of the damage as an attachment through the message centre by clicking on the upload file button and browsing for your document. You will also be given the option to include a paragraph of text to accompany the attachment and provide details of your query. Once we have received the photographs, we can assess the damage and arrange a suitable solution for you. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help. Kind regards, Jen zavvi.com Customer Service Team
Hello Urszula, Thank you for getting in touch about order 56189557. I am sorry to hear that Good Will Hunting was received damaged. We take every measure to ensure that items are delivered securely to our customers. Please can you send photos of the damage as an attachment through the message centre by clicking on the upload file button and browsing for your document. You will also be given the option to include a paragraph of text to accompany the attachment and provide details of your query. Once we have received the photographs, we can assess the damage and arrange a suitable solution for you. If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help. Kind regards, Jen zavvi.com Customer Service Team