04-04-2025, 21:26
Cytat:Dear Customer
We are writing to let you know about a security issue involving the BFI Shop website. No other BFI websites or services have been affected.
On Wednesday 1 April, we detected unauthorised access to the BFI Shop’s online payment page. Our investigation has since found that the individuals responsible may also have accessed the BFI Shop customer database.
We acted immediately to put additional security measures in place and took the BFI Shop website offline as a precaution. The site remains offline while we continue working closely with our external supplier and cybersecurity experts to ensure everything is secure before bringing it back online.
This issue is limited to the BFI Shop website, which sells DVDs, books and gifts. It does not affect the physical BFI Shop at BFI Southbank, which continues to operate as normal. All BFI Members have a BFI Shop account in order to access their discount.
What information was involved?
Our investigation is ongoing, but we believe that personal information entered on the BFI Shop payment page was accessed by unauthorised individuals. It’s also possible that the BFI Shop customer database was accessed. This includes names, contact details and, if you have made an online purchase through the BFI Shop, payment information.