Sklepy internetowe - wysyłka, opłaty itd.

[misfit]

Zavvi w końcu wysłało mi x-files więc jeśli ktoś jeszcze czeka na realizację zamówienia to jest nadzieja...

(19-12-2018, 09:20)Bender napisał(a):  @misfit, odpowiedzieli Ci coś w temacie tych restrykcji dostawy do Polski?

Tylko to co wklejałem tutaj + pierwsza odpowiedź poniżej. Dalej nie chciało mi się już drążyć tematu bo odnosiłem wrażenie, że tracę czas.

Cytat:I've checked all of the links that you have sent us. At first I thought that this might have been a system error with your caching cookies, however, the items that you specified are truly not eligible for shipping to Poland. The reason for this is that operational and regulatory reasons limit the delivery destinations for some products, as well as seller policies.

I will elaborate further:

If the product isn't eligible for delivery to your specified destination you will be informed about by a warning message during the checkout once you've selected the items and entered your address. The messages are based on the regularly updated data from completed and attempted deliveries - if the website is displaying the message that the item cannot be delivered, it can mean several things - the customs regulations have changed and certain materials, manufacturers or types of items will be stopped at the customs or the carriers simply will not be able to arrange for a dispatch into the target country since they would be unable to obtain the documentation to ship it.

For this reason, we simply do not send these certain items to a certain countries since it would not be possible for us to deliver them - you would only encounter delivery problems, the items would simply not be able to arrive to you. I realize that you do want the items, but we do keep them on our website since they might be eligible for shipping to a different country. We do our best to be able to provide our services to every possible country outside of Germany, however, some items are still currently not eligible for all delivery addresses around the world.

This is not something that is permanent and is constantly changing, as we try to find more and more ways to successfully deliver your items to you, wherever you are - I can tell you with absolute honesty that our goal is that we are able to deliver you anything that you order from any of our Amazon websites, but when this is not possible, we aim to inform you about this on time so that you can plan your shopping accordingly and even look for the items elsewhere.

We absolutely understand that you did want to order these items from our website and I have forwarded your e-mail to our relevant department for feedback, so that everyone becomes more aware that there is demand for these and similar items in your country, so that this can be worked around as soon as possible.