28-08-2020, 19:09
Otrzymałem nast. info z zavvi:
zavvi napisał(a):Thank you for your order of Star Wars Episode V: The Empire Strikes Back - Zavvi Exclusive 4K Ultra HD Steelbook (3 Disc Edition includes Blu-ray).
As you may or may not be aware there have been some reports of identical scuff marks across the front of the steelbook itself, underneath the shrink wrap.
As this damage clearly happened before the stock reached us we have had to wait for the relevant parties to investigate and agree on the best way to resolve this for all customers.
The decision has been made to send out replacement steelbook cases to every customer and replace all units bought. This is to replace any potentially damaged cases only as the discs are not faulty.
As these will need to be manufactured we expect the replacements to be delivered to us and despatched to you during October.
Apologies for any inconvenience this may have caused you.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
zavvi Customer Service Team
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